Learnings

<p>How designers can get Stakeholder approval — simple ways to do It </p>

<p>At the end of a big redesign project, invest a couple minutes to prepare a quick pitch (up to 3 slides) with all the product value that was brought by the improvements so the investment is clear beyond just “pixel waxing”.</p>

<p>Five essential tips for great internal communication: </p>

<p>Delegation is an art, not a science </p>

<p>Easy-To-Use Email Templates When A Response Is Overdue </p>

<p>Encourage emoji: Rather than cluttering up discussion threads with short messages such as “Got it” or “I agree,” encourage team members to use reaction emoji to get their point across. This will keep conversations streamlined and minimize the amount of scrolling that readers need to do. </p>

<p>When referring to users, in a hypothetical scenario or a product demo, prefer to use “they” or “she” instead of “he” so you don’t assume the user is male.</p>

<p>The XY problem is a communication problem encountered in help desk and similar situations in which the person asking for help obscures the real issue, X, because instead of asking directly about issue X, they ask how to solve a secondary issue, Y, which they believe will allow them to resolve issue X. However, resolving issue <em>Y</em> often does not resolve issue <em>X</em>, or is a poor way to resolve it, and the obscuring of the real issue and the introduction of the potentially strange secondary issue can lead to the person trying to help having unnecessary difficulties in communication and/or offering poor solutions. </p>

<p>How to Approach your Mentor Meeting: Questions and Best Practices: </p>

<p>Cognitive reframing of our fear of contributing allows us to speak up </p>

<p>Before starting to collaborate, do these ten things </p>

<p>Earnest conversations lead to more delight </p>

<p>Compassionate Code Reviews </p>

<p>How to build a Rapport </p>

<p>Active Listening - Great tips on how to improve communication with clients </p>

<p>Negotiation 101: How To Sell Design Ideas To Skeptical Clients </p>

<p>BLUF: a strategy for effective communication </p>